Transparency here reduces post-purchase inquiries. List package contents (e.g., product, USB-C cable, multilingual manual, warranty card) and highlight sustainable packaging (e.g., "100% recyclable materials"). Clarify shipping timelines by region (e.g., "EU: 5–7 business days," "APAC: 10–15 business days") and costs (e.g., "Free shipping on orders over $50"). State customs/duty responsibilities (e.g., "Duties calculated at checkout") and offer damage protection (e.g., "Free replacements for shipping-damaged items"). Add tracking instructions or icons (e.g.,) for clarity.
Company Profile
FAQ
Q1: Does it work with phone cases?
A: Yes! Charges through cases up to 8mm thick (plastic, silicone, or TPU).
Q2: Why does my device charge slowly?
A: Ensure your phone supports 15W wireless charging. Lower power may apply for non-Qi devices.
Q3: How do I claim warranty service?
A: Email your order ID and issue description to ***@***.com. We’ll respond within 24 hours.
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